We recognise the importance of settling valid claims promptly, fairly and efficiently and therefore we have partnered with specialist Service Providers who have a track record of delivering market leading claims handling services.

Details of the relevant Service Provider along with how to contact them can be found in our policy wordings. If you are a Policyholder and are unable to access to your policy wording, we recommend contacting your broker who will be able to help you with your claim. However, if it’s an emergency or you can’t reach your broker, please get in touch using the below details:

For all SME package policies incepting on and after 1st August 2019 contact:

Email: aqueous@trinityclaims.co.uk
Telephone: 0203 868 3885

For all other SME package policies contact:

Email: aqueous@uk.sedgwick.com
Telephone: 0345 0737 187

For all Professional Indemnity policies contact:

Email: aqueous.claims@kennedyslaw.com
Telephone: 0182 3692 600