Life of an Underwriter: Hafsa Majid
Welcome to the first of our in the flow series where we’ll be talking with the Aqueous team to discover what they love doing, the challenges they take on in day-to-day trading and sharing some insights into what they see influencing the SME market.
This time, we’re in the flow with Hafsa Majid an integral part of Aqueous for nearly four years, growing from an Underwriting Assistant to a Trading Underwriter. Driven by efficiency and dedicated to top-tier service, she ensures a smooth and hassle-free insurance process for brokers.
Outside of work, Hafsa channels her creativity into event planning and is currently immersed in the excitement of planning her own wedding.
An Underwriters career path at Aqueous
Time has flown by and I’ve now been with Aqueous for almost four years. I started in March 2021 as an Underwriting Assistant, handling all the behind-the-scenes underwriting admin work to keep things running smoothly. My role involved managing system changes and ensuring everything operated efficiently. Then after two and a half years with that experience and training under my belt and a desire to progress I was promoted to Trading Underwriter, and I’ve been in that role for a year and a half now.
Teamwork makes the MGA dream work!
Working at Aqueous has been a very enjoyable experience. It’s refreshing to be part of a team where we genuinely enjoy collaborating, and that same energy flows into how we engage with our brokers. We’re quick and efficient, ensuring brokers have the solutions they need for their clients, but we also pride ourselves on being approachable and easy to talk to. Brokers know they can always reach out directly, which is something that isn’t always common in this industry.
One of the best parts of my job is knowing that we make the process easier for our brokers. Our online portal allows them to get quotes quickly, helping them do their jobs more efficiently and keep their clients happy. It’s that blend of speed and personal connection that sets us apart. We understand that sometimes brokers need fast insurance solutions, whether it’s late in the day or during a busy season like Christmas. We’ve even turned around quotes in just 30 seconds, and I think that’s why brokers rely on us when time is of the essence.
Work, events, and everything in between
Outside of work, I absolutely love event planning, which is no secret to my colleagues! I love organising romantic events and decorating for family birthdays—I’m the one everyone turns to for balloons, candles, and all things décor. Right now, though, most of my event planning energy is going into my own wedding! I got engaged last year, so my free time is spent contacting vendors and suppliers, even though I haven’t locked in a date or venue yet. That said, I do know exactly what cake I want, what dress I want, and my first dance song—so I’d say I have my priorities straight!
All in all, my journey at Aqueous has been an exciting one. I love what I do, the team I work with, and the service we provide. Knowing that we make life easier for brokers and their clients is incredibly rewarding, and I look forward to continuing to grow in my role.
If you are interested in knowing more about Hafsa’s work in our E-trading team and how the Aqueous can support your business, then do reach out. We’re always happy to talk.
